FAQs

Before you plan around it

What would we need at my parent's home?

A compatible Android tablet that you supply, a charger and outlet, internet, and someone there to help set it up. No tablet is included. We haven't published a supported-tablet list yet. Initial support is planned only for a tested list of Android tablets.

What could I tell from my home?

The aim is to show whether the app has received a change and when it can't confirm that. A received change wouldn't prove that the physical screen is visible or that your parent read it. Power, internet or tablet problems may need someone onsite.

Would this tell me how my parent is doing?

No. Vela Glance is being built to display the information you choose. It doesn't monitor your parent's wellbeing, detect emergencies or replace human care. Having plans on a screen doesn't establish whether someone notices, understands or follows them.

Where is it planned to be available?

The initial plan is for caregivers and their parents' tablets in the 50 United States or Washington, DC, with an English-language experience. There is no announced household-access date.